HAVE QUESTIONS ABOUT YOUR BILL?

Medical billing can be very confusing and you may receive bills that you are not able to figure out. Maybe something was billed to you that you believe insurance would cover. Sometimes it was a simple error and we are here to help figure that out with you!

 

There is also a statement you may receive from insurance called an Explanation of Benefits or EOB. These are not bills, but a breakdown of what information was billed to insurance, what they covered, and what you are likely to be billed.

 

If you need help identifying, understanding, or if you need something re-filed to insurance, you can

  • fax (336-832-3285),

  • scan and e-mail (RCID@ConeHealth.com), 

  • bring the statement to our office for Ashley, Billing Specialist to review

  • call 336 - 832 - 3264