QUEST DIAGNOSTIC PATIENT ASSISTANCE PROGRAM

Quest Diagnostics provides the majority of the Laboratory services at RCID. Quest is  committed to providing clinical laboratory services regardless of your ability to pay. Through our Patient Assistance Program, we tailor solutions for uninsured or underinsured patients based on individual circumstances and may adjust some or all laboratory charges if you cannot afford to pay for your testing.

PAYMENT PLANS

Quest offers payment plans, which allow those who are unable to pay their full balance by the due date, to make monthly installment payments

FINANCIAL ASSISTANCE PROGRAM

Quest offers tiered discounts that take into account your income and family unit size. Discounts are based on guidelines provided by the US Department of Health and Human Services and can be as much as 100% of your amount due.

ELIGIBILITY

Quest will determine your eligibility based on your income and the U.S. Department of Health and Human Services poverty guidelines. The guidelines are updated annually and are available at the HHS website.

HOW TO OBTAIN ASSISTANCE

To take advantage of a payment plan, call the Quest customer service phone number listed on your invoice. If you do not have an invoice, contact Billing Customer Service.

APPLICATION

301 East Wendover Avenue

Suite 111

Greensboro, NC 27401-1209

Phone: (336) 832-7840

Fax: (336) 832-3285

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Monday - Thursday  8:30 a.m. - 5 p.m.

Friday 9 a.m. -  noon

Closed daily for lunch 12:30 - 1:30 p.m.